Position Details:

Title: Support Engineer (Network Dept.) Intern

Employment Type: Full-Time.

Office Location: Mirpur DOHS, Dhaka 1216

Working Hours: 10:00 AM to 5:00 PM (Flexible)

Working Days: Saturday - Thursday.

Duties and Responsibilities:

• Provide technical support to internal teams and external customers, troubleshooting network issues and implementing solutions on time.

• Collaborate with network architects and system administrators to design, implement, and maintain network infrastructure.

• Conduct regular network performance assessments and implement optimizations to improve reliability and scalability.

• Respond to network emergencies promptly and efficiently, minimizing the impact on operations.

• Document network configurations, procedures, and troubleshooting steps to maintain an up-to-date knowledge base.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Proven experience in network administration or support, with a strong understanding of TCP/IP, LAN/WAN technologies, routing, switching, and security protocols.

• Solid understanding of firewall and VPN technologies.

• Strong problem-solving skills and the ability to work well under pressure.

• Certifications such as CCNA, CCNP, or equivalent are a plus.

Benefits:
Performance bonus.
2 Festival bonus for a permanent employee.
Lunch (Partially Subsidiary)
After a successful Internship opportunity to join as a permanent employee.

How to Apply:

Please submit your resume and a cover letter outlining your relevant post and why you're excited about this opportunity to hrd@touchandsolve.com. We look forward to reviewing your application!